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Customer Experience

Out of stock (OOS)

An item that is currently unavailable. Marked as such in the digital menu so customers do not order it. Reduces customer disappointment and server back-and-forth. Available on most digital menu platforms via a single toggle.

Related Terms

Menu Design
86'd
Restaurant slang for an item that has run out and is no longer available to order. Servers communicate this to the kitchen and customers; on a digital menu, the operator marks the item as sold out so it stops appearing as available.

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