POS & Software

KOT (Kitchen Order Ticket)

The printed or digital order ticket sent from the front-of-house POS to the kitchen, listing items, modifiers, and table number. Digital KOTs route to a KDS; physical KOTs print to a station printer. Unaffected by which menu platform the customer views.

Related Terms

Kitchen Display System (KDS)

A digital screen in the back of house that replaces printed kitchen tickets, displaying incoming orders, tracking ticket times, and routing items to specific stations. Some menu platforms (MenuTiger Advanced, Toast) include KDS; display-only menu platforms (Menujo) do not.

Point of Sale (POS)

The hardware and software a restaurant uses to take orders, process payments, and record sales. Examples: Toast, Square for Restaurants, Clover, Lightspeed, Loyverse. Some POS systems include menu publishing; most do not.

An option that customizes a menu item — extra cheese, no onions, well-done. Modifiers can carry their own price (extra cheese +$1) or be free (no onions). Important for ordering platforms; less common on display-only menus.

See KOT (Kitchen Order Ticket) in Action

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